Full Service Management


We take great pride in our owner and client relationships. We have partnerships that have been on going for more than ten years. We adhere to a relationship philosophy of open candid communication along with accountability for the projects entrusted to us.


Resorts, Casino properties, boutique hotels, Branded and Independent, IHM can provide you with full service management. Our team will be responsible for developing an annual strategic business plan with defined financial goals and real measurements of performance. The plan will include detailed marketing strategies along with a property improvement plan of action. We will take responsibility for the daily operation of your property as well as the sales and marketing, accounting functions, cash flow management, human resources, guest services, life safety, and physical plant management.

Our hotel management services also provide our owners with a comprehensive reporting of progress in relation to the annual forecast of revenues and expenses and the sales and marketing goals. We track our financial success on a daily as well as monthly basis with relevant statistical information and statements of financial performance.
As each project is unique, our fees will vary with the scope and size of the project. Generally speaking, IHM’s hospitality’s full service management can be retained on a flat monthly retainer or a fee schedule based on a percentage of revenues and a net income performance driven incentive. Fees as a percentage of revenue are in the three to five percent range with a monthly minimum.

Consulting IHM’s Management of Demand

We certainly understand your expectations in regards to hotel, resort, or other hospitality related consulting. Perhaps you have a specific issue that you would prefer be handled with outside professional services. More than likely you are in need of assistance in a timely manner, you need someone who will understand the scope of the project, and you need constructive information regarding the project to make informed decisions.
Contact us if you are in need of any of the following consulting services.

  • Hotel Feasibility Studies
  • Hotel Marketing and Sales Analysis
  • Hotel Marketing Plan Strategy & Development
  • Hotel Internet Marketing
  • Hotel Web Site Development
  • Property Audits
  • Physical Plant Inspections
  • Hotel Risk Management & Life Safety Audits
  • Hotel Asset Management
  • Hotel Receivership Management
  • Financial Planning

Our services for hotel consulting can be retained on an hourly basis, monthly retainer or a one time project fee.